Do you horribolize rumours at the time of change?

At the OTUG meeting last week, Esther Derby was going over the change model, originally introduced by Virginia Satir to help families deal with change. The model consists of 5 stages: Late Status Quo, Resistance, Chaos, Integration, and New Status Quo and describes change patterns and early indicators that occur at each stage. The model also works well for the organizations.

One of the most interesting and somewhat underestimated stages of the model is Chaos. Old behaviors do not work, old relationships are not possible, the organization is filled with rumours and uncertainty, performance decreases, the changes are at their highest risk of being reverted back... and the leadership is tested. Do you recognize these symptoms?

If you are not familiar with the work of Virginia Satir, take a look at this book: Satir Model: Family Therapy and Beyond.

Comments (3) -

Leadership Expert

3/30/2009 6:57:44 PM #

Leadership Expert United Kingdom

Yes, it surprises many people to find that chaos is actually part of this model for change. Many teams for instance (although in teamwork models it's called 'storming' only really gel together and work well as a team after there has been conflict and everyone has let their opinions free.

Leadership Books

4/6/2009 10:00:57 PM #

Leadership Books United Kingdom

I think its terrible to start shifting rumours around to get what you want during times of change. Real change that YOU want will only come from taking a stand and taking responsibility for you own views.

Aleh Matus

4/8/2009 11:20:13 PM #

Aleh Matus United States

I was not suggesting that we should start shifting rumours around to get what we want during times of change. Smile

In the question about rumours, I was trying to imply the fact that at the time of uncertainty and chaos, people will tend to distort the reality by creating rumours full of fear and drama. During times of change, it is extremely important for the leadership to keep communication open, clear, and accurate.

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