Facilitating with Ease! Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers
Most software projects today involve a number of team members with special skills: customers, stakeholders, developers, web designers, graphic designers, testers, and others. In such environment, how do we keep focus on business value, meet target dates, and ensure quality of the final product? How do we work efficiently together as a team to deliver a successful business solution?
Today, comprehensive knowledge sharing, quality decision making, and effective collaboration among all team members is critical to the success of the organization. However, it is not uncommon to see teams with limited knowledge-sharing and decision-making skills. As a result, meetings are poorly run, valuable time is wasted, and no clear benefit is achieved. How do we remedy this situation?
I recommend recognizing the importance of quality facilitation and paying proper attention to process elements. Ingrid Bens demonstrates many tools and techniques on how to do that. Our next step is to introduce a practical and repeatable approach to organizational learning. But wait... I am jumping ahead of myself into one of my next book reviews.
Among many excellent resources on the subject of facilitation, Ingrid's book "Facilitating with Ease!" stands out. Ingrid touches on both theoretical and practical aspects of facilitation and presents relevant information in a very concise manner. This makes her book well organized and easy to read. I highly recommend it.