Five principles for increasing employee engagement

The following five principles are listed in the Harvard Business Review magazine, March 2010, page 24:

  1. Keep people informed
  2. Listen
  3. Set clear objectives
  4. Match the person with the job
  5. Create meaningful work

Online systems increase transaction costs?

An interesting study was mentioned in the March 2010 issue of the Harvard Business Review magazine. The study suggests that while bank online systems improve customer retention rates, they also increase transaction costs to serve each customer.

The conclusion is rather unexpected, isn't it?

Welcome to ModelBlog

Thank you for visiting ModelBlog. We hope the time you spend with us will be both entertaining and worth your while. Have fun!